Recording consent
Thirteen states need everyone’s consent. Yesline handles it.
On calls that require it, the other side hears a recording notice before anything is recorded or coached. Here’s how it works.
Two-party consent states
- California
- Connecticut
- Delaware
- Florida
- Illinois
- Maryland
- Massachusetts
- Michigan
- Montana
- Nevada
- New Hampshire
- Pennsylvania
- Washington
The other US states are one-party consent: your consent as the rep is enough.
Questions
What is two-party consent?
Some US states require everyone on a call to consent to it being recorded, not just the person recording. They’re often called two-party or all-party consent states.
How does Yesline handle it?
When either side of a call is in a state that requires everyone’s consent, the other party hears a short recording notice at the start of the call. If the notice can’t play, the call isn’t recorded or coached. When both sides are in one-party states, no notice is needed.
What if my prospect is in a different state?
The stricter rule wins. Yesline looks at where both sides of the call are, and if it can’t tell where the other side is, it treats the call as two-party and plays the notice.
Can I turn the notice off?
Not on calls that require it. Where the notice is required, a call without it isn’t recorded or coached.
Where is recorded audio stored?
Encrypted at rest in our US data region (Supabase, us-east-1). Access is restricted to you and Yesline's automated coaching pipeline. See our privacy policy for retention windows by plan.
Is Yesline giving me legal advice?
No. We summarize publicly known state laws as a courtesy. You are responsible for compliance. Consult counsel for your specific situation.
Not legal advice
This page summarizes publicly known state laws as a courtesy. You are responsible for your own compliance. See our terms for full disclaimers.